Shipping policy

Shipping Policy

1. Processing Times

We know you want your products fast! All orders are processed within 2-4 business days (excluding weekends and holidays).

  • You will receive another notification when your order has shipped.

  • Note: During high-volume seasons (like Black Friday), processing may take an additional 1–2 days.

2. Domestic Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option Estimated Delivery Time Price
Standard 3–5 Business Days $8.98 or Free over $50
Expedited 1–2 Business Days Calculated by address

3. International Shipping

We do not offer international shipping at this time.

4. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at hello@feelrosie.com with your name and order number, and we’ll look into it for you.

5. Shipping to P.O. Boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of our carriers falls into this group, we will reach out to you to request an alternative address.

6. Refunds, Returns, and Exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@feelrosie.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.